FAQ
Below is a list of Frequently-asked Questions (FAQ). One set is
general eLearning FAQ and the other set is Blackboard FAQ.
Contact us directly, if
you need assistance with ICC online courses.
eLearning FAQ
How do I enroll in an online class, if I am currently enrolled
through ICC?
Visit your advisor to make certain the online course meets your
curriculum requirements. If the course is provided by ICC, your
advisor may assist with registration, or you may web register for
the class yourself. If the course is provided by another community
college, however, you or your advisor must contact the eLearning
Office (662-620-5350) for assistance.
How do I enroll in a class, if I am not an ICC student?
Before registering, you must follow college admission guidelines.
Click here for Admissions
information, you will have access to all necessary information (i.e.
guidelines, application, financial
aid, etc.). Notice in particular that you must print the
Application for Admission form and submit it, along with original
transcripts, to the Registrar/Admission's Office. Once this is
accomplished, you may contact Student Affairs (662-862-8260) for an
advisor or the eLearning Office (662-620-5350) for assistance.
May I early register for an online class/ When do Internet
classes begin?
The ICC Calendar will be observed.
Click here for the ICC Calendar.
How will I access my class work?
Batch loading of students into courses by the MSVCC occurs during
the weekend prior to the beginning of class. Letters from ICC are
mailed to those who early register, so those registering later
should observe the following directions. To access your online
class, go to
http://icc.blackboard.com and follow login instructions. Click
on the ICC Student Home tab at the top. Notice your registered
courses listed under "My Courses." Simply click on the link (in
blue) to enter your online class. If you registered after the batch
loading, please allow approximately 24 hours for access; however, if
you continue to be denied access into your course during the first
week of class, notify the eLC on your host campus.
For more
assistance, click here.
Is the same credit given for an online class as for a
traditional class?
An online class receives the same credit as a traditional one, as
the transcript reflects. Method of delivery is not distinguished.
Do Internet courses cost the same as others?
Tuition is the same for online and traditional classes.
Is an email address necessary for registration?
After registering for an Internet course through ICC, you will be
assigned an ICC email address, that may be used when corresponding
or submitting work.
Whom should I contact, if I need a tutor for an online class?
Members of Phi Theta Kappa, an honorary scholastic society,
volunteer to serve as tutors in various areas.
Whom should I contact for advice about my major and for help
about scheduling?
Itawamba Community College recognizes that all students need
assistance, so we are pleased to help you plan a program of study
and complete a course schedule. If you do not know the name of your
advisor, are considering a
change of major, or just need some
guidance,
please contact Student Affairs or fill out the
eAdvisor
form.
Itawamba Community College fully subscribes to the philosophy
that the mission of the college is to bring the concept of
"educational opportunities for all" closer to reality. The goal of
Student Services and eLearning at the college is to provide a
network of support that helps create, promote, and enhance an
educational environment conducive to and supportive of the learning
process. All full-time students are assigned an advisor for
assistance in planning a program of study and scheduling of courses.
The advisor must approve all scheduling transactions.
The following personnel are available to assist eLearning
students who need help:
How many times am I required to come to a physical campus?
MSVCC policy states that instructors may require onsite attendance
up to 25% of the class time, so read course information closely at
the beginning of the semester for specific details. All online
students enrolled in an ICC course are required to take at least two
proctored tests during the semester. For test security a student
will report to his area community college for a proctored mid-term
test and a final exam. ICC students should schedule an appointment
for tests at this site,
https://www.securedata-trans10.com/ap/itawambacommunitycollege1/index.php?page=10.
Host students should contact the designated proctor or eLC at the
host campus to schedule testing.
Click here for the list of approved statewide proctors.
How do I know what books to buy?
Information about class material, as well as the instructor, is
found by clicking on the course in the schedule for online courses.
Once you are registered you may go to the
Student Profile to access requirements for books and supplies.
Where do I purchase my books?
Books may be purchased through the
ICC Bookstore at
662-862-8205, from an online vendor, or from the community college
bookstore providing the course. If you have financial aid, you must
purchase texts through the host college. Remember that if you have
the bookstore special order a book for you, the bookstore will not
buy it back at the end of the semester. If you purchase from an
online vendor, be sure to request two-day service if time is a
factor. For more
information click here.
How do I make contact with my online instructor?
Instructor contact information is located in the Course Detail and
the Student Profile sites, as well as in the Instructor Information
area of your online course.
How are assignments and quizzes handled?
Instructors for online classes vary in delivery and evaluation just
as in traditional classrooms. Although some have several tests
online, others use the discussion format with only a few tests.
Check course information in your course for specific guidelines.
Must the student own a computer and have Internet access?
The student MUST have access to a computer with Internet capability.
Although the student may use computers on campus, the college does
not guarantee availability of computers; therefore, the student is
responsible for making this provision.
Does the student need special personal skills for success in
online learning?
The student should be familiar with a search engine (Yahoo, Web
Crawler, etc.), knowledgeable of e-mail functions (sending,
receiving, and attaching files), comfortable with word processing
software of choice, generally competent in Internet functions, and
self-motivated and disciplined.
To find out if
eLearning is for you click here.
Is there a drop/add period?
Should withdrawal from an Internet class provided by ICC become
necessary, the ICC eLearning Calendar will be followed. The student
is responsible for completing the paperwork.
Blackboard FAQ
I am unable to log in using the username and password provided
to me. What should I do?
Follow these steps to verify the login process and your computer
system settings:
- Please make sure you are at the correct website -
http://icc.blackboard.com for Blackboard or
http://msvcc.desire2learn.com for Desire2Learn. Your Student
Profile will indicate courses housed on the Desire2Learn
website.
- Once at the correct website, make sure the Caps Lock button
is turned off. Then, carefully type in the correct username and
password. Use the account information provided for your ICC
email and GO2ICC Portal for the Blackboard account. Use first
initial, last name, and last four numbers of student ID as
username and password for the Desire2Learn account.
- If you continue to receive an error, please call the
eLearning Center with the error you are receiving
(662-620-5350).
My Internet Connection was disconnected in the middle of a
test. What do I need to do?
The only way to get a test reset is to email or call your
instructor.
Why can't I see my Blackboard courses?
The three most common reasons why you can't see your courses are:
- You are not registered for the course
- The professor is not using Blackboard for that course or
- You have been blocked from the course and need to contact
your instructor. If you are registered and know the professor is
using Blackboard, check with the eLearning Center (662-620-5350)
to check your status for the course.
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